Sequel twiist

Who should I reach out to if I have questions about the FreeStyle Libre 3 Plus sensor and the twiist AID system?

For FreeStyle Libre 3 Plus sensor questions, please reach out to Abbott Customer Care’s Insulin Pump Support at 1-888-963-8038, anytime, 24/7, except on holidays.For questions related to the twiist AID system, please reach out to Sequel...

Where can I learn more about purchasing a Sequel system?

The twiist AID system is available through Pharmacy Benefit only. Please contact Sequel Customer Care at 877-489-4478 for more information, or visit our website: www.twiist.com. Sequel: the twiist™ AID SystemFor full twiist™ AID system s...

Is training required to use the twiist AID system with the FreeStyle Libre 3 Plus sensor?

The FreeStyle Libre 3 Plus sensor does not require training. The twiist User Guide advises that users should not use the twiist automated insulin delivery system if they have not received training on appropriate use by a certified twiist...

Is the Apple Watch part of the twiist AID system?

The Apple Watch is an optional component of the twiist AID system. The twiist AID system supports the use of Apple Watch iOS 10 or higher to provide a discreet way for users to view sensor glucose values, insulin information, and deliver...

Is the twiist AID system compatible with both iOS and Android?

The twiist AID system is currently compatible with iOS 17 or higher. Sequel is currently developing an Android solution as well and will announce the launch timing at a future date. Sequel: the twiist™ AID SystemFor full twiist™ AID syst...

If a user of the twiist AID system temporarily loses connection with the FreeStyle Libre 3 Plus sensor, will the missing data be backfilled?

Yes. When the twiist system has not received a CGM reading from the FreeStyle Libre 3 Plus sensor in 5 minutes, CGM Signal Loss will be displayed in the CGM Status.When the twiist system has not received a CGM reading in 20 minutes or mo...

How can users of the twiist AID system connected with the FreeStyle Libre 3 Plus sensor view their data and reports? How can Healthcare Providers view data and reports?

Users of the twiist AID system can view data from the twiist app, the Tidepool Loop app, and/or by logging in to the Tidepool website. FreeStyle Libre 3 Plus sensor glucose data is uploaded to Tidepool through the twiist app. Healthcare...

How can a user of the twiist AID system and FreeStyle Libre 3 Plus sensor share their glucose data with a loved one?

Sequel has developed the twiist insiight app to allow parents and caregivers to see the glucose and insulin data of their children/loved ones. Users of the twiist AID system will be able to invite others to download the twiist insiight a...

Does the twiist AID system work with the FreeStyle Libre family of apps or reader?

No. Users must start their FreeStyle Libre 3 Plus sensor with the twiist app to use the sensor with the twiist AID system.After starting the sensor with the twiist app, all real-time glucose readings, notifications, and alerts are design...

Does the twiist AID system still deliver insulin if it is out of range from the iPhone and twiist mobile app?

Yes, because the algorithm resides on the pump itself (instead of the app), the user does not need to be near their phone to stay in automated insulin delivery mode.When the twiist pump and app are not in communication or the iPhone is p...

When Sequel states that the twiist pump is powered by Tidepool Loop, what does this mean? What is Tidepool Loop?

Tidepool Loop is an AID algorithm that was based on the Loop algorithm developed by the DIY diabetes community.Tidepool submitted a version of Loop to the FDA and received clearance for use in AID systems. Sequel in turn translated the T...

Are there any restrictions on where users can place the FreeStyle Libre 3 Plus sensor and the insulin pump infusion set?

The FreeStyle Libre 3 Plus sensor kit labeling instructs users to place the sensor on the back of their upper arm and keep the sensor at least 1 inch from insulin injection sites.The twiist User Guide instructs users to wear the pump on ...

Does the twiist AID system adjust basal insulin delivery every minute?

The twiist algorithm is designed to adjust the basal insulin rate every 5 minutes as needed. Sequel: the twiist™ AID SystemFor full twiist™ AID system safety information, please visit www.twiist.com/safety.

What Abbott products will be included in this partnership with Sequel?

This partnership is currently designed to include Abbott’s FreeStyle Libre 3 Plus sensor-based glucose monitoring (CGM) technology. Sequel: the twiist™ AID SystemFor full twiist™ AID system safety information, please visit www.twiist.c...

What countries will the partnership between Abbott and Sequel cover?

The twiist AID system is currently only available in the United States, so this collaboration will focus on commercial activities in the US. Sequel: the twiist™ AID System For full twiist™ AID system safety information...

Who are Deka and Sequel, and what do they do?

Deka Research and Development and Sequel Med Tech are two innovative companies in the medical device technology field. The two companies have partnered for the purpose of improving diabetes management through innovative solutions.Through...