Insulet

Abbott is responsible for supporting any questions about the FreeStyle Libre 3 Plus sensor, the FreeStyle Libre 2 Plus sensor, LibreView†, or the LibreLinkUp* app. Any questions about the Omnipod 5 System, the online Omnipod account set-...

One reason a caregiver may not be able to access glucose readings on LibreLinkUp* app is that they may be on an older version of the Omnipod 5 app. Omnipod 5 compatibility with the LibreLinkUp app is only possible with Omnipod 5 app SW v...

Yes. Any of the user’s previous LibreLinkUp* connections will receive the user’s glucose readings once the online Omnipod account and LibreView† accounts are successfully linked. If the caregiver is not receiving the user’s glucose readi...

The requirement to have the Omnipod 5 Controller within Bluetooth range of the Pod is standard for caregiver use, as data needs to move through the Cloud to reach the caregiver. Both LibreLinkUp* app and Omnipod 5 Controller devices must...

During normal operation, the Controller and Pod should be within 5 feet of each other. Depending on the location, the communication distance may handle separations of up to 50 feet away1.   1Omnipod 5 User Manual IMPORTANT SAFETY INFORMA...

To reduce the gaps in data and receive alarms* through LibreLinkUp, we recommend that the Omnipod 5/ FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor user keeps their Omnipod 5 Controller or compatible smartphone in communication ...

If the Omnipod 5 Controller or compatible smartphone goes out of range from the Pod, no data is transmitted to the Omnipod Cloud. Once the connection is reestablished, live data† can flow from the Controller or compatible smartphone to t...

FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors deliver glucose data every 1 minute1. However, users of the Omnipod 5 Automated Insulin Delivery System will have glucose values delivered every 5 minutes, with a slight delay (le...

Caregivers can configure the LibreLinkUp* app to receive high, low, and urgent low glucose alarms‡,†. In addition, caregivers can receive glucose readings and trend arrows. Glucose alarms will appear via notification and in the glucose g...

No, users will not be able to view their data in LibreView*. Users will be able to view their data on the Omnipod 5 app and in Glooko. *The LibreView data management software is intended for use by both patients and healthcare profession...

No, users will not be able to view their data in any of the FreeStyle Libre apps. Users can view their glucose data in the Omnipod 5 app or in Glooko. IMPORTANT SAFETY INFORMATIONInsulet: Omnipod® 5:For full Omnipod safety information, p...

There are no changes to the LibreLinkUp* app display. * Check the Support section of www.librelinkup.com for information about mobile device and operating system compatibility. LibreLinkUp is not intended to be used for dosing decisions ...

Within the “Account Linking” page of the online Omnipod account, users will see a link to an Abbott webpage that allows the user to login and manage their LibreLinkUp* caregiver connections at any point in the future. * Check the Support...

 The LibreLinkUp* app allows users to share‡ data with up to twenty (20) connections. * Check the Support section of www.librelinkup.com for information about mobile device and operating system compatibility. LibreLinkUp is not intended ...

Users should contact Omnipod Product Support for any issues or questions related to the online Omnipod account and the “Account Linking” page. Users should contact Abbott Customer Care for assistance with any issues related to account li...

Users can access their online Omnipod account to establish connections with LibreLinkUp*. Users need to proceed through the online Omnipod account and LibreView‡ account linking process to enable glucose data sharing† with caregivers via...

Yes. Both the LibreLinkUp* app and online Omnipod account can be accessed from a smartphone. For more details about how to access LibreLinkUp app and the online Omnipod account from a smartphone, please contact Abbott Customer Care for L...

Users can access their online Omnipod account by going to www.omnipod.com and clicking on the “log in” link. Please contact Omnipod Product Support for additional details about accessing an online Omnipod account. IMPORTANT SAFETY INFORM...

Users will receive an email from Omnipod informing them that they can share† data with their caregivers via the LibreLinkUp* app. The email will provide a link to the users that will enable them to link their online Omnipod account with ...

Users can have their glucose data shared† with connected caregivers by using the LibreLinkUp* app without needing to use any other FreeStyle Libre apps/system components. When users are sharing their data through the LibreLinkUp app with...

The LibreLinkUp* app supports the Omnipod 5 Automated Insulin Delivery System connected to the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor. A user of the Omnipod 5 system connected to a FreeStyle Libre 3 Plus sensor or FreeSt...

Yes. The LibreLinkUp* app provides support for users of Omnipod 5 Automated Insulin Delivery System connected to the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor. The LibreLinkUp app allows the FreeStyle Libre 3 Plus or FreeSt...

The Omnipod 5 user manual instructs users to place the sensor site within line of sight1. The FreeStyle Libre 3 System2 and FreeStyle Libre 2 System3 User Guides instructs to place the sensor at least 1 inch away from insulin injection s...

If there is a problem with the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor (e.g., it fell off), please reach out to Abbott's Customer Care Team at 1-888-963-8038. Please direct all questions related to Omnipod 5 at 1-800-591-...

Data collected by the Omnipod® 5 App, on the dedicated Controller or compatible smartphone, from the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor is not currently available to view in LibreView*. Data from the Omnipod® 5 app c...

No, although the FreeStyle Libre 3 Plus or the FreeStyle Libre 2 Plus sensor sends glucose data automatically every minute, the Omnipod 5 system utilizes glucose values from the sensor every 5 minutes to adjust basal insulin delivery, an...

No. After the initial scan, the Omnipod 5 system will automatically display glucose values and trends every 5 minutes based on data received via Bluetooth from the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor. IMPORTANT SAFETY...

For questions related to the Omnipod® 5 System, please reach out to Insulet Customer Care at 1-800-591-3455, or contact your Insulet representative. IMPORTANT SAFETY INFORMATIONInsulet: Omnipod® 5For full Omnipod safety information, plea...

Yes, you will need a prescription for the FreeStyle Libre 3 Plus or FreeStyle Libre 2 Plus sensor. You will also need a separate prescription for an Omnipod 5 Automated Insulin Delivery System. IMPORTANT SAFETY INFORMATIONInsulet: Omnipo...

The FreeStyle Libre 3 Plus and FreeStyle Libre 2 Plus sensors are currently authorized to work with the Omnipod 5® system. This integration now includes compatibility with the LibreLinkUp app*, allowing caregivers to view FreeStyle Libre...