The urgent low glucose alarm†‡ is designed to be a safety measure for users of the FreeStyle Libre 2 app* and cannot be turned OFF.
† To get the Urgent Low Glucose Alarm on your phone with the FreeStyle Libre 2 app, you will first need to start your Freestyle Libre 2 sensor with your phone. If you do not start your FreeStyle Libre 2 sensor with your phone, you will not get the Urgent Low Glucose Alarm on your phone.
‡ Notifications will only be received when alarms are turned on and the sensor is within 20 feet unobstructed of the reading device. You must enable the appropriate settings on your smartphone to receive alarms and alerts, see the FreeStyle Libre 2 User’s Manual for more information.
* The FreeStyle Libre 2 app is only compatible with certain mobile devices and operating systems. Please check our compatibility guide for more information about device compatibility before using the app. Use of the FreeStyle Libre 2 app requires registration with LibreView.